THE AUGMENTED TEAM
The Missing Link in Leadership
The Missing Link in Leadership
Even great teams don’t always perform like great teams.
Not because people aren’t smart. Not because they don’t care. But because even the best teams struggle with how they think, relate, and work together under pressure.
When relationships fray, decisions slow. Accountability softens. And leaders end up carrying more than they should. In most organisations, what looks like a leadership problem is often a team problem showing up at the top.
That’s the gap Team Intelligence (TQ) was built to address.
TQ looks beyond individual capability to something more predictive: how well a team actually functions together to achieve its goals.
Grounded in behavioral science and organisational research, TQ focuses on the human factors that quietly determine performance, things like trust, accountability, psychological safety, and purpose. And unlike most leadership development work, it’s measurable.
Welcome to a more human — and more data-driven — way to build high-performing teams.
Why TQ Matters More Than Ever
In increasingly complex organisations, performance is no longer limited by individual talent or strategy.
Research from MIT’s Human Dynamics Lab showed that the single biggest predictor of team success wasn’t expertise, experience, or intelligence — it was the quality of interaction between team members.
Who speaks. Who listens. How often people contribute. Whether energy flows evenly or bottlenecks around a few voices.
Translation?
Performance lives and dies in the space between people.
That’s exactly the space Team Intelligence (TQ) is designed to strengthen.
Through a blend of science-based workshops, real-time data, and practical tools, we help teams transform how they collaborate, communicate, and execute, so leaders spend less time managing friction and more time leading.
The TQ Framework
12 Drivers of Team Performance
These are the traits we measure.
These are the habits we build.
Together, they form the Team Quotient — the foundation of consistent team performance.
Augmenting Teamwork With AI
How teams can use AI to strengthen Team Intelligence
We’re entering a new phase of teamwork — one where AI becomes part of how teams think, prepare, and reflect.
Not as a replacement for human connection, but as a practical support for it.
As part of The Augmented Team experience, we show teams how to use AI thoughtfully to strengthen Team Intelligence — especially in the moments that matter most. Moments where clarity, tone, and intention can either build trust or quietly erode it.
Teams learn how to use simple, well-designed prompts to:
- Prepare for difficult conversations without escalating tension
- Draft clear, human feedback or recognition
- Role-play responses in challenging situations
- Think through how to rebuild trust after conflict
For example:
"Help me follow up on a missed commitment without sounding blamey.""Write a message to reconnect our team to its mission.""What’s a good way to check in with a teammate who seems off lately?"
Small prompts. Big breakthroughs.
What You Get
1
A measurable TQ baseline and post-assessment to track progress.
2
Research-backed tools to strengthen each of the 12 drivers of team performance
3
A neuroscience-based learning journey that builds momentum over time
4
Ongoing reinforcement between sessions through a digital program
5
Optional 1:1 or team coaching to deepen and sustain progress.
6
A more cohesive, resilient team - one that performs better under pressure
Why It Works
Behavioral change isn't a once-off, it's a process.
We build change the same way great teams build success:
Step by step. Habit by habit. Together.
Let's build your Augmented Team, a team of humans who perform at their best, supported by AI that helps them stay there.
Choose your starting point
Measure your team’s TQ
A quick, 16-minute assessment that shows where you shine and where you can grow.
Help your team see exactly where they shine and where they can grow.
Book “The TQ Advantage” Keynote
An inspiring 60-minute experience that reveals the drivers of high-performance,
Ideal for your senior leadership team or the entire organization.
Run a Leadership Offsite
Align your leadership team and translate TQ insights into action.
Grounded in TQ, this immersive experience facilitates candid dialogue, strategic focus, and behavioral shift.
Schedule a strategy call with Justin or Tracy
A no-obligation conversation about your biggest team challenges.
Email tracy@theaugmentedteam.com to set up a no-obligation chat.
About Us
We’ve spent decades inside leadership teams — as psychologists, facilitators, advisors, and leaders — and we’ve seen the same pattern repeat across industries and contexts.
Performance rarely breaks down because people lack skill or intent.
It breaks down in the space between people — in how teams think together, handle pressure, navigate tension, and follow through when it matters.
The Augmented Team was built from that insight.
Dr. Justin Cohen
Bestselling Author | Global Speaker | DProf in Human Transformation
Dr Justin Cohen has spoken to and trained tens of thousands of people across more than 40 countries, helping organisations strengthen human performance in the age of AI. His work is grounded in science-based strategies for leadership, transformation, and sustained results.
Tracy Eliott
Clinical Psychologist | Former HR & Management Consultant
Tracy Eliott is a clinical psychologist with senior HR leadership experience across complex organisations. Her work focuses on helping teams build healthier interaction patterns, accountability, and sustained performance under pressure.
"This has made a major, sustained impact on our team. We need to get into the rest of the business." - Wouter De Vos, Regional Head, Growthpoint
